Cancellation

Cancellation Policy

I understand that life events and circumstances sometimes mean that appointments cannot be kept. Out of respect to other clients who may need an appointment, and to me as a small business owner, I politely request that you give as much notice as possible when you wish to cancel or change an appointment.

You will be notified by text message 48 hours before to remind you of your appointment. Please give at least 24 hours notice if you would like to change or cancel the appointment.

If you do provide less than 24 hours notice, or if you do not turn up, any future appointments will require pre-payment. If you arrive late for your appointment, full payment of the treatment will be required even if the appointment has to be cut short (in fairness to clients who may be after you).

​

​